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Returns + Exchanges

RETURNS + EXCHANGES

Not happy with your order? No problem.

Mon Ami Clothing accepts returns on regular priced items that meet the following requirements:
1. Return is initiated and mailed back by the customer within 7 days of delivery date.
2. The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Any site credit used to place the original order will not be restored to your account. Please note for international returns we will process the refund plus the cost of return shipping.

The following items are not eligible for returns: intimate items.

 

FINAL SALE ITEMS

Please note that all Sale and FINAL SALE items cannot be returned.

Exceptions include damaged items or order discrepancies based on size, color and style. If you would like to return a defective product, you must notify us no later than 7 days after delivery. No returns will be accepted if you fail to notify us within the 7 day period or fail to ship the product back to us or the seller (as directed by us) within 14 days after the product was shipped. Store credit will be offered for any returned items.

 

EXCHANGES

Exchanges must meet the following requirements:
1. Exchange is initiated and mailed back by the customer within 7 days of delivery date, and mailed back within 14 days.
2. Available inventory has been confirmed with the boutique.
3. The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Due to their discounted nature, Mon Ami Clothing cannot guarantee exchanges on Sale items. Exchanges are subject to each boutique's unique policy and item availability. If the necessary size is not available, the item will be considered final sale.

The following items are not eligible for exchange: intimate items.

 

INITIATING A RETURN

Send Mon Ami Clothing an email at info@monamiclothing.com

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